Information We Collect
When you engage with our Services, we may collect a variety of personal data about you, including but not limited to:
Contact Information: Your name, email address, phone number, and postal address may be gathered when you create an account, subscribe to newsletters, or participate in campaigns.
Payment Information: Buying anything may contain your credit card information or other payment methods. We use secure payment processors to handle this data.
Account Information: Your username, password, and other credentials needed to access our Services are critical to maintaining account security. We recommend using strong, unique passwords to secure your account.
IP Address: When you use our Services, we collect Information about your IP address, device, browser type, and operating system. This data allows us to discover trends and optimise user experiences.
Location Information: When enabled, location-based services give GPS or IP data, which may include location data.
Communications refer to any contact between us and you, such as emails or messages delivered via our platforms. We may monitor or record these talks to ensure quality assurance and training.
Other Information: Any extra data you provide or that we acquire due to your interactions with our Services (such as comments, reviews, and Demographic Information).
How We Might Use Your Information?
We may use the collected Information for a variety of reasons, including but not limited to:
Provide services: Such as order processing, product delivery, and account management.
Improve services: By recognising use trends, fixing problems, and adding features.
Communicating with You: responding to requests, providing help, and sending critical updates or alerts.
Marketing & Promotions: send you promotional materials such as newsletters or targeted adverts relevant to your interests.
Customization: We personalise your experience by tailoring Information, suggestions, and offers to your preferences.
Legal Compliance: We follow applicable laws, rules, or procedures to protect our and others’ rights. How We Share Your Information
How We Share Your Information?
Under some circumstances, we may share your personal Information with other parties.
Service Providers: To improve our services and make them more available to users, we may employ third-party service providers, suppliers, or partners as needed to help us offer or upgrade them. These parties are contractually obligated to use only the personal data required to provide their services and not for any other purpose.
Affiliated companies: We may exchange information within Anhad Group entities for internal administrative purposes and offer integrated services across our many businesses.
Business Transfers: Your Information may be transferred as part of a merger, acquisition, or sale of assets, and we will notify you if there is a change in ownership or control of your data.
Legal Compliance: We may release Information in response to legitimate legal demands, subpoenas, court orders, or other procedures issued by government agencies, as well as to establish or defend against legal claims made against us.
Consent and Direction: With your agreement or at your request, we may disclose Information in ways not covered by this Privacy Policy. Your Choices and Rights
International Data Transfers
Due to our worldwide activities, your Information may be transmitted and processed in countries other than yours, where data protection regulations vary substantially. By using our Services, you consent to transmitting and processing your Information.
Data Security
We use reasonable safeguards to protect your personal Information against unauthorised access, disclosure, modification, or destruction. Such precautions include encryption, access restrictions, and frequent security evaluations. However, no internet transmission or computer storage can ensure 100% safety, so we cannot provide total assurance.
Children's Privacy
We do not intentionally collect personal data from children under 13. If you feel we have gathered such data by mistake, please get in touch with us immediately so we may update our records.
Updates to this Privacy Policy
This Privacy Policy may be updated occasionally to reflect changes in our practices or regulatory requirements. When required, we will notify you by releasing a corrected version and changing the “Last Updated” date at the top of this page.
Contact us
If you have any questions or concerns about these Terms or our services, please do not hesitate to contact us. Feel free to email us at info@anhadgroup.com or contact us at +32 488 75 57 55 . Our team will reach you immediately to offer the best help for your queries.